Refund Policy

We want you to have a seamless shopping experience with us. This Cancellation & Return Policy outlines the procedures and guidelines for canceling orders and returning products purchased from our website or Any Paymetn Gateways. By making a purchase, you agree to comply with the following policies:

1. Order Cancellation

a. Cancellation Period: You may cancel your order within 24 hr from the time of purchase. After this period, we cannot guarantee cancellation as the order may have already been processed for shipping.

b. Cancellation Process: To cancel an order, please contact our customer support team by emailing us on info@rajdeepsindhav.com. Provide your order details, and our team will assist you with the cancellation process.

c. Refunds for Canceled Orders: If your order is successfully canceled within the specified cancellation period, a refund will be issued to your original payment method. Please allow 7 Days for the refund to be processed and reflected in your account.

2. Return Policy

a. Eligible Products: We accept returns for products that meet the following criteria:

   i. Damaged or Defective Products: If you receive a damaged or defective product, please contact our customer support team within [insert number of hours or days] of receiving the order. We will arrange for a return and replacement or refund.

   ii. Incorrect Products: If you receive an incorrect product that differs from your original order, please notify us within 24hr. We will provide instructions for the return and arrange for the correct product to be sent or issue a refund.

   iii. Change of Mind: If you simply change your mind about a product, we may accept returns on a case-by-case basis. Please contact our customer support team within 24 hours of receiving the order for further assistance. Please note that return shipping costs may be your responsibility.

b. Return Process:

   i. Contact Customer Support: To initiate a return, please contact our customer support team through [insert contact information]. Provide your order details and reason for return.

   ii. Return Authorization: Our customer support team will provide you with instructions and a return authorization number (RMA) if applicable. Please do not return any items without obtaining an RMA number.

   iii. Return Packaging: Ensure that the product is securely packaged in its original packaging or a suitable alternative to prevent damage during transit.

   iv. Return Shipping: You are responsible for the cost of return shipping unless the return is due to our error (e.g., damaged, defective, or incorrect product). We recommend using a trackable shipping method for your return and retaining proof of shipment.

c. Refunds for Returns: Once the returned product is received and inspected, we will process the refund to your original payment method. Please allow [insert timeframe] for the refund to be processed and reflected in your account.

d. Non-Returnable Items: The following items are typically non-returnable unless received in a damaged or defective condition: [Any Used or Open Products].

e. Condition of Returned Products: Returned products must be in their original condition, unused, with all original tags, labels, and packaging intact. We reserve the right to refuse returns if the product is not in its original condition or does not meet our return policy criteria.

3. Exchanges

We currently do not offer direct exchanges for products. If you wish to exchange a product, please follow the return process outlined above and place a new order for the desired item.

4. Customer Support

If you have any questions or need assistance with cancellations or returns, please contact our customer support team at info@rajdeepsindhav.com or Call Us at +91 9327270751 Our dedicated team is available to address your concerns and guide you through the process.